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DSVIEW® 3Installer/User Guide

Power Devices and Power Device Sockets 187Power Devices187Power Device Input Feed 189Power Device Sockets 191Power Control of Devices Attached to Powe

4. Follow the prompts and heed the cautionary warnings in the wizard. The spoke server onwhich the wizard is running will become the hub server, and t

The exception to the last-change rule is when one of the actions deletes an item - in that case,the deletion is accepted and replicated, regardless of

3. Select the Database Replication task for the spoke server you wish to view. The TaskSchedule - Database Replication window will open.86 DSView® 3 S

Authentication Services687Users must be authenticated before they may access or perform any tasks in the DSView 3management software system.When users

• RSA SecurID®* Uses LDAP V3If the DSView 3 server is configured for external authentication, login requests are re-directedto the configured external

2. Click Authentication Services in the top navigation bar. The User Authentication Serviceswindow will open.3. Click DSView Internal. The side naviga

2. Click Authentication Services in the top navigation bar. The User Authentication Serviceswindow will open.3. Click DSView Internal. The side naviga

in several forms, optionally including a sub-domain. Valid forms are explained belowby example.Assume an Active Directory domain name of “sunrise.myco

• Click Use SSL in Certificate-based Trust Mode to use SSL encryption for datatransmission. The DSView 3 management software will approve the server a

If you selected Use SSL in Certificate-based Trust Mode, go to step 6.If you selected Do Not Use SSL or Use SSL in Trust All Mode, go to step 8.6. The

Enabling SSH Passthrough 224SSH port sharing 224SSH Passthrough Sessions 225Establishing an SSH Passthrough connection to a unit 226Escape key sequenc

To change settings for the Active Directory external authentication service:1. Click the Users tab.2. Click Authentication Services in the top navigat

changed after this setting is changed. In addition, the Active Directory server addressesmust be resolvable to their host names via DNS.When this is n

15. Click Certificates. The Authentication Service Certificate Management - AD windowopens and list all servers in that domain. A status of Trusted in

5. Click Browse Anonymously to browse users on the external Active Directory authenticationserver.-or-Click Browse with User Credentials to browse use

Click Browse with user credentials to browse users on the external Windows NTauthentication based on credentials configured on the server. If this opt

4. Click User Browsing in the side navigation bar. The Authentication Service User Browsing- NT window will open.5. Click Browse Anonymously to anonym

• Click Do Not Use SSL to have authentication performed using unencrypted clear textinstead of SSL encryption. This method is the least secure and aut

a. Type the Base distinguished name (DN) from which to begin searches. This is arequired field unless the Directory Service has been configured to all

4. Click Connection in the side navigation bar. The Authentication Service ConnectionSettings - LDAP window will open.5. Type a name in the Service Na

The Certificate Management window will open if only one certificate was selected. Ifmore than one certificate was selected, each will appear in order

Unlocking User Accounts 266Resetting a User Account Password 266Changing User Account Properties 267Username 267User certificates 268User SSH key 268U

4. Click Schema in the side navigation bar, and then click Groups. The AuthenticationService Group Schema - LDAP window will open.5. Type the Base dis

available authentication type(s) on the RADIUS server.2. From the DSView 3 Explorer, Click the Users tab.3. Click Authentication Services in the top n

8. If the external authentication service is added successfully, the Completed Successfulwindow will open.9. Click Finish. The User Authentication Ser

d. Click Save.6. Click Close. The User Authentication Services dialog box will appear.TACACS+ external authentication serviceDSView 3 software support

c. Click Next.7. The Establish Connection with Authentication Service window will open briefly. If theexternal authentication service is contacted suc

If you selected any other option, the Specify TACACS+ Server Group AuthorizationSettings window will open.a. In the Service field, type the appropriat

c. Type the number of the port (from 1-65535) for connecting to the TACACS+ host inthe Port Number field. The default is port 49.d. Click Save.5. To c

If TACACS+ custom attribute for group names is the method, the defaultvalue is group_name.d. Click Save.7. Click Close. The User Authentication Servic

The sdconf.rec file will be uploaded from the DSView 3 software client to the DSView3 server. This file will be used as the initial RSA configuration

7. To update the RSA configuration files used by one or more DSView 3 servers tocommunicate with the RSA Authentication Manager software:a. Click the

Closing a Video Viewer Session 291KVM Session Profiles 291General profile settings 292Cursor profile settings 294Toolbar profile settings 295Video pro

To refresh trusted forests:NOTE: Refresh Trusted Forests is only applicable for Active Directory services for which discovering trusted forestswas ena

Units View Windows7115Units View windows display list of units that have been added to the DSView 3 softwaredatabase.A user must have unit view access

• Appliance Type: Appliance Type windows list all managed appliances of a particular type(for example, DSR1031 switches). The Appliance Type links in

attached to an SPC port on a DSR switch), the port number on a cascaded switch or the socketnumber on a cascaded power device (for example, A1). By de

To attach a device from a topology view:1. In a Units View window containing appliances (see Accessing Units View windows onpage 118), enable the topo

type name will appear under Target Devices in the side navigation bar. For example, ifyou assign a type of “Windows 2000” to three target devices, a W

To hide multiple units with one operation:1. In a Units View window (see Accessing Units View windows on page 118), click thecheckbox next to the unit

Unit type Status and Icon Icon DescriptionAny unit In Use

Figure 7.1: Alternate Actions Arrow in a Units View WindowTable 7.2: Action LinksAction link Displays Valid for*KVM Session Video Viewer windowTDs att

Action link Displays Valid for*Telnet SessionTelnet Viewer window or third partyTelnet view windowEVR1500 environmental monitors,generic appliances, s

Video Viewer Troubleshooting 326Using the Telnet Viewer327About the Telnet Viewer327Telnet Viewer Window Features 328Telnet Viewer window toolbar 329S

• Telnet Port - Port number used for a Telnet connection to a target device. See UnitProperties on page 158.• Visibility - Whether to display (Show) o

confirm the operation.2. The Multiple Unit Operation window will open, indicating the operation has beensubmitted.If you do not want to view the resul

• Target Devices - Name, type and icon associated with the target device. You may also usethis window to connect to the target device. The available c

5. Click Save and then click Close. The Units View window will open. If you added a typethat was not previously defined, it will appear under Target D

5. You can view the Unit Overview window by double-clicking the unit name, or right-clicking the unit name and selecting Show Unit Overview.128 DSView

Adding and Deleting Units8129This chapter describes how to add and delete units in the DSView 3 management software.Adding UnitsYou may add:• A single

If you add a KVM switch or serial console appliance that has an attached power device, thepower device is automatically added to the DSView 3 software

You can also automatically discover supported KVM switches. See Automatic Discovery onpage 152.Adding a single managed applianceThis procedure is vali

This checkbox will not appear when adding a DSI5100 appliance, which mayonly be added in Secure mode.b. Enable the Allow target devices with the same

-or-If you do not want to apply a configuration template to the appliance, select None andclick Next.NOTE: For more information about configuration te

Restoring a managed appliance configuration 360Saving a managed appliance user database 361Restoring a managed appliance user database 361Using Tasks3

g. The embedded device discovery will verify that a web server exists at the specified IPaddress. If successful, the Select Option window will open.h.

a. The Configure NEC IPF Settings window will open.b. In the Address field, type a 1-256 character IP address in dot notation form or a DNSname. The a

4. The DSView 3 software will search for managed appliances within the IP address range.When the search is completed, the Select Appliances to Add win

7. The Adding Appliances window will open while the selected managed appliances areadded to the DSView 3 software system.8. The Apply Configuration Te

To add a power device, see Power Devices on page 187. To add BMCs, see the DSI5100Operations for the DSView 3 Software Technical Bulletin, available o

2. Click Global Properties in the top navigation bar. Click Units, then click Deletion in theside navigation bar.3. If you want target devices automat

140 DSView® 3 Software Installer/User Guide

Synchronizing the DSView 3Software Database9141This chapter describes how to synchronize the DSView 3 software database with changes thatoccur on unit

Automatic name pushWhen automatic name push is enabled, the name push operation occurs automatically when aname is changed in the DSView 3 software.Ta

4. The Automatic Name Push Properties window will open. To enable automatic name push,enable the Push Names from DSView to appliances automatically ch

Event severity 387Event categories 388Email Notifications 389Enabling and Disabling Event Logging 391Displaying the Event Log 392Event states 394Using

Unit EffectTarget devices If the target device in the DSView 3 software database has a s

Manual name pushYou may initiate a manual name push from a Units View window (see below) and from thefollowing windows:• Target Devices window - see T

When pull isinitiated for one ormore:The effect isCascade switches The cascade switch na

have a serial console port connected to a serial console appliance, which is used during theboot process. The same server may also have a KVM connecti

To disable automatic topology synchronization, disable the Update DSView withtopology changes from appliances automatically checkbox and go to the las

4. The Add Unit Wizard Default Options window will open.5. If you enable the Enable secure mode checkbox, by default, the unit will only beaccessible

• If you enable the Delete target devices that no longer have connections checkbox, bydefault, any target devices that no longer have connections are

• To merge target devices in a particular order, select one or more target devices in theTarget Devices to Merge list and use the up and down arrows t

Merging or splitting cascade switchesYou may use the Merge Cascade Switch wizard to modify the name/type of one or morecascade switches that belong to

5. Enable the Enable secure mode checkbox if you want the managed appliance to only beaccessible by this DSView 3 system. In non-secure mode, the mana

Product Overview11The DSView®3 management software version 3.7 is a secure, web browser-based, centralizedenterprise management solution that allows u

154 DSView® 3 Software Installer/User Guide

Managing Units10155This chapter describes how to manage unit properties and settings, access rights and localaccount settings, and how to view unit as

To save an appliance configuration template:NOTE: This procedure creates an appliance configuration template than can be applied to any unit of the sa

5. To view the properties of an appliance configuration template, click the name of thetemplate.6. The appliance configuration template properties are

In a Units View window containing appliances, select the checkbox next to theappliance for which you want to apply the appliance configuration templat

3. The Bulk Edit Unit Properties window opens. The unit names are displayed in the leftcolumn, and the properties are displayed in the adjacent column

1. In a Units View window (see Accessing Units View windows on page 118), click on theappliance or target device name.2. Click Properties in the side

• To change the secondary contact information, click Secondary Contact. Type namesand phone numbers for the secondary contact.4. Click Save and then c

3. The Multiple Unit Properties window will open. Click Notes.4. Type description, accounting and comment information.5. Click Save and then click Clo

page, click the checkbox to the left of Name at the top of the list. (If the page containsunits that do not support note properties, they will not be

settings for managed appliances and target devices, including assigning permissions and per-device contact information, which are stored on the DSView

• Establish reserved virtual media sessions to target devices (since virtual media sessions arelaunched from a Video Viewer session, if you select thi

to a managed appliance that supported virtual media sessions, the target device could then beaccessed by that method.Each access right is independent

2. The Unit Access Rights window will open. To add or remove a user or user group from theAccess Rights Assignment list, click Edit List. The Unit Acc

2. Click Appliance Settings in the side navigation bar and then click Network. The ApplianceNetwork Settings window will open. To change information:•

The results window includes the unit name, type and when the version informationretrieval began.The Appliance Version field will contain the main firm

If an automatically discovered DSR switch that has been set as a managed appliance is deleted,the DSView 3 software attempts to automatically discover

2. Click Appliance Settings in the side navigation bar and then click SNMP in the sidenavigation bar. The Appliance SNMP System Settings window will o

To add support for services on a target device:1. In a Units View window containing target devices (see Accessing Units View windows onpage 118), clic

2. In the side navigation bar, click Properties, then click Services. The Unit Services windowwill open, listing the services that are supported.3. Cl

4. Change the appliance name for the target device. If the automatic name pull feature isenabled, see Automatic name pull on page 143 for the effect.T

Users may connect to the DSView 3 server from DSView 3 software clients and use theDSView 3 Explorer windows to communicate with the system.DSView 3 s

4. Click Submit.The fixed name and location name are combined to create new target devices names. It isrecommended that automatic name push is enabled

2. Click Appliance Settings, click Ports and then click IQ Modules in the side navigation bar.The Appliance IQ Modules window will open.3. Click the c

3. To initiate a pull or push name operation (see Name Synchronization on page 141), clickthe checkboxes to the left of one or more device name(s). To

You may also change the name of a cascade switch in the DSView 3 software database byusing the Merge Cascade Switch wizard; see Merging or splitting c

To change modem port settings:NOTE: This procedure is valid for the following managed appliances: DSR1020, 1021, 1022, 1024, 1030, 2020,2030, 2035, 40

4. Click Save.Customizing the Appliance Local User Accounts windowThe preemption level and access level fields may be displayed in the Appliance Local

b. To delete user access rights to one or more target devices, select the target device(s) inthe Assigned Target Devices list, then click Remove. The

2. Click Appliance Settings in the side navigation bar and then click Local Accounts. TheAppliance Local User Accounts window will open.3. Click on th

Updating firmware, changing device settings and rebooting embedded units must be donemanually. See the embedded unit documentation for further informa

4. Click the Credentials link in the side navigation bar and then click Credentials in the sidenavigation bar.5. The IBM ASM RSA II Settings window wi

Third party session software - Third party software such as RDP or VNC, when properlyinstalled and configured on the target device, may be enabled for

4. Click the Credentials link in the side navigation bar and then click Credentials in the sidenavigation bar.5. The NEC IPF Settings window will open

4. Click Schedule Export Task if you wish to create a task that exports Asset Report data atspecific intervals. See Task: Exporting an Asset Report to

186 DSView® 3 Software Installer/User Guide

Power Devices and Power DeviceSockets11187See Power devices on page 7 for information about the power device types and models that aresupported on Avo

• StatusTo add or remove a power device:NOTE: To successfully add or remove a power device, the power device must be in the online state. Additionally

2. Click Appliance Settings in the side navigation bar, click Ports and then Power device inthe side navigation bar. The Power Devices Attached to App

To display power device input feed information:1. In a Units View window containing appliances (see Accessing Units View windows onpage 118), click on

8. Click Close. The Units View window will open.Power Device SocketsTo display information about power device sockets or initiate a push/pull operatio

2. Click Appliance Settings in the side navigation bar, click Ports and then Power device inthe side navigation bar. The Power Devices Attached to App

5. Click the checkbox to the left of the power device socket(s). To select all sockets on thepage, click the checkbox to the left of Socket at the top

Cyclades®ACS advanced console serverACS advanced console servers allow users to access serially attached devices over a standardTCP/IP connection usin

194 DSView® 3 Software Installer/User Guide

Unit Sessions and Connections12195This chapter describes how to view and manage unit sessions and connections in the DSView 3software.Managed Applianc

• Normal - An interactive session that may be shared with other users. When two ormore users are sharing the session, the mode will change to Sharing

• (serial console appliances) Interface - Interface to which to the session is connected, whichis either a serial port or the network CLI.To display s

To change the KVM session settings for a supported KVM switch:1. In a Units View window containing appliances (see Accessing Units View windows onpage

4. In the Session Lock area, enable the Virtual Media locked to KVM session checkbox if youwish to close the virtual media session when the associated

Three kinds of macros are available: personal, global and exit. Personal macros and globalmacros are created using the Video Viewer window. See Macros

9. To remove one or more target devices on which you wish to use the macro, select thedevice(s) from the Assigned list, then click Remove. The target

Customizing the Active Sessions window for all sessionsThe Start-Date-Time field, which indicates when the target device session was started, is alway

To disconnect an active session from an appliance window:This procedure is valid for supported KVM switches and serial console appliances. It may also

MergePoint®service processor (SP) managerThe MergePoint service processor manager is a secure, centralized enterprise managementsolution for target de

• User - Name of current user. This field will be blank for users who do not have ApplianceAdministrator or User Administrator access rights when the

2. Click the checkbox to the left of the sessions. To disconnect all sessions, click thecheckbox to the left of Duration at the top of the list. (If y

Supported modemsThe following modems and serial PCI cards are supported by the DSView 3 software, providedthe modems are supported on the DSView 3 ser

1. In a Units View window containing target devices (see Accessing Units View windows onpage 118), click Active Modem Sessions in the side navigation

connected to target device td-john, while 520255-03F757 is connected to td-mary and 520255-016BE0 is connected to td-tim.dsr-1021-huntsville(3)®520255

• If you selected a managed appliance, the Appliance Connections window will open,including all connections to the managed appliance.3. (Optional) Cli

To delete a target device connection:1. In a Units View window containing target devices (see Accessing Units View windows onpage 118), click on the n

Data Logging13211The DSView 3 software supports logging of serial session console data from certain appliancesand their target devices, using the Sysl

A data log filename includes the name of the appliance and/or target device, plus the systemdata and time when the file was created. Current files hav

• Verify the data logging settings for each connection; see Verifying the data loggingsettings for each connection on page 215.• Customize the SSH ser

Embedded unitsUsing the DSView 3 software, you may add/delete, configure/display properties, and launchvideo sessions to the following versions of thi

Enabling the Syslog serverThe Syslog server must be enabled in the DSView 3 software to use the data logging feature.You may change the TCP port where

• Enabled - Data logging is enabled in the appliance for the corresponding portconnection and a data log license has been allocated for it (data loggi

6. If available, click the Flash Required button to ensure that these settings remain even ifpower is interrupted. If the Flash Required button is not

• Buffer Full Second Warning (bytes): If an SSH session cannot be opened, a secondwarning will be sent once the appliance local memory reaches the siz

If you change the location at a later time, any data log files in the previous locationwill no longer be viewable or accessible through the DSView 3 s

3. In the side navigation bar, click Data Logging, then Archiving. The Data LoggingArchiving Properties window will open.4. In the Archive by frequenc

2. Click Data Log Session Files in the top navigation bar. The Data Log Session Fileswindow will open.3. Click the checkboxes to the left of log files

1. Click the Reports tab.2. Click Data Log Session Files in the top navigation bar. The Data Log Session Fileswindow will open.You may dynamically arc

c:\>openssl dgst -sha1 -verify sun-jdoe.p10 -signature cisco-router-session-2006-04-02-12:12:01.sig cisco-router-session-2006-04-02-12:12:01.txtc:\

SSH Passthrough Sessions14223An SSH Passthrough session is a serial session opened to a unit without the use of a webbrowser. From an SSH client, a us

When a DSView 3 software client sends a power control request to a target device, an HTTPSrequest is sent to the DSView 3 server, which then sends a c

Enabling SSH PassthroughTo enable or disable SSH Passthrough:1. Click the System tab.2. Click DSView Server in the top navigation bar.3. Click SSH Pas

2. Click DSView Server in the top navigation bar.3. Click SSH Passthrough in the side navigation bar. The SSH Passthrough Propertieswindow opens.4. To

PreemptionYour SSH session may be interrupted or disconnected based on the appliance preemptionlevels. If the appliance supports DSView 3 software pre

For example, a command to open an SSH session to a target device may look like this:ssh -p 4122 zone1/jsmith:zone2/[email protected] connect to a

To connect to a target device with multiple connections using the Linux or Unix SSHcommand, enter a command in the following format:<zone1/username

For example: ^Ece^Ac changes the escape sequence from ^Ec to ^Ac.To enter an escape key sequence:From an SSH Passthrough session, enter a command in t

To configure break sequences:1. Click the System tab.2. Click DSView Server in the top navigation bar.3. Click SSH Passthrough in the side navigation

You now have sole read/write privileges to the SSH Passthrough or Avocent Session Viewersession. Transferring read/write access generates DSView 3 sof

<username>:<target device name>@<host name or IP address of the DSView 3 server>[spcommand]NOTE: Enter a space between <host name

Grouping Units15233The DSView 3 Explorer automatically groups managed appliances by the type of appliance (DSRswitch, ACS console server and so on). T

Figure 1.1: Example System ConfigurationTable 1.1: DSView 3 Software System Configuration DescriptionsNumber Description Number D

2. To add a site, click Sites in the top navigation bar. The Sites window will open.To add a department, click Departments in the top navigation bar.

5. Click Save and then click Close. The Sites, Departments or Locations window will open.To associate or change the association of an existing unit to

To display units associated with a location, click Locations in the side navigation bar.The Units in Location window will open, with a list of units a

Example: Custom fieldsIn the following example, a DSView 3 software administrator wants to examine a unit testconfiguration. The units will be placed

g. Click Save and then click Close. The Appliance - All window will open. The sidenavigation bar will now include Test Configuration instead of Custom

Figure 15.1: Custom Fields Example: Side Navigation BarTable 15.2: Custom Fields Example: Side Navigation Bar DescriptionsNumber

individual units. All global unit groups are descendents of global root. All personal unit groupsare descendents of personal root.There is also a syst

Table 15.3: Unit Groups FeaturesGroup TypeCan changerights?Can havesubgroups?Can add un

Figure 15.3: Unit Group Hierarchy ExampleTable 15.4: Unit Group Hierarchy Example DescriptionsNumber Description

2. Click Groups in the top navigation bar. The Unit Groups window will open. If a unitgroup has subgroups (children), an arrow will be displayed next

10 DSView® 3 Software Installer/User Guide

3. Click the group container or the parent group of the unit group you want to displayinformation about.4. Click on the unit group name.5. The side na

To delete a unit group:NOTE: Deleting a unit group deletes the group only; the units still exist in the DSView 3 software system. Youcannot delete any

7. Click Save and then click Close.To add or remove members in a unit group:NOTE: Removing a unit group or unit member from a unit group does not dele

If you are setting access rights for one unit group, you may click on the unit groupname, then click Access Rights in the side navigation bar to acces

248 DSView® 3 Software Installer/User Guide

DS Zones 16249DS Zones provide virtual segregation of data center resources, including appliances, targetdevices and virtual machines. Each zone opera

2. Select the checkbox next to the zone to which you want to add a sublevel zone. Click Add. The Add Zone Wizard opens.3. Enter a unique zone name. Cl

3. Specify the highest level zone for which you have access rights by typing the zone in theZone field.-or-Specify the highest level zone for which yo

Managing zone propertiesOnce you have created a zone, you can modify the zone name, license distribution and accessrights.To modify the zone name:1. C

Managing zone access rightsWhen operating a DSView 3 software system with zones, there are multiple layers of accessrights to consider.First, you can

Installation211This chapter describes the following installation sequence for the DSView 3 software:• What you should do before installing the DSView

3. Click the name of zone you wish to modify.4. Click Access Rights in the side navigation bar.5. The Assign Zone Rights window opens. For each access

ActionUser Status Required forActionZone(s) AffectedAdd unit groups

ActionUser Status Required forActionZone(s) AffectedAdd or delete users

ActionUser Status Required forActionZone(s) AffectedAdd authentication services

Reports, events and data logging actions in a zoneTable 16.3: Reports, Events and Data Logging Actions in a ZoneActionUser Status

Table 16.4: Modifying System Settings in a ZoneActionUser Status Required forActionZone(s) Affected

260 DSView® 3 Software Installer/User Guide

Managing User Accounts17261This chapter describes how to manage user accounts. The DSView 3 software allows you to:• Add, change and delete user accou

Table 17.1: User Status IconsIconAuthenticationMethodStatusFace Al

• Business Phone - Business phone number defined in the user’s properties. See Phonecontact on page 271.• Default E-Mail - Default email account defin

Minimum requirements for the DSView 3 softwareThe following are the minimum requirements for installing the DSView 3 software on adedicated hub server

• The preemption level for interrupting or disconnecting serial or KVM sessions. SeePreemption Levels on page 46.You must have DSView 3 software admin

NOTE: A service account may only be created if you selected the DSView 3 software internal authentication servicein step 3.d. Click Next. Go to step 6

Deleting User AccountsTo delete one or more user accounts:1. Click the Users tab.2. Click the checkbox to the left of the username(s). To delete all u

Changing User Account PropertiesIf you have DSView 3 software administrator or user administrator privileges, you may changethe following account prop

5. Click Save and then click Close.User certificatesCertificates may be changed only for internal authentication users. If the system certificatepolic

4. Type the 1-256 character name of the file containing the public SSH key that wasgenerated by a third party key generator or browse to the file loca

• To prevent the user from changing the password, enable the User cannot changepassword checkbox.• To prevent a user’s password from expiring, enable

The DSView 3 software obtains external group membership and external user information whena user logs in. If a user’s group membership changes or the

5. Click Save and then click Close.Email contactEmail contacts may be changed only for internal authentication users.To specify email contact informat

User Access RightsAccess rights indicate whether a user is allowed to perform certain actions on a unit in theDSView 3 software system. See About Acce

Settings Technical Brief, which is available on the DSView 3 software DVD and on theAvocent web site.Installing the DSView 3 SoftwareThe DSView 3 mana

Customizing Appliance and Target Device Access Rights windowsThe Name field is always displayed in the Target Device Access Rights and Appliance Acces

User Groups18275Users that have been added to the DSView 3 software system may be added to the following twotypes of user groups:• Built-In - The DSVi

2. Click Groups in the top navigation bar. Built-In will automatically be selected in the sidenavigation bar and the User Groups - Built-in window wil

DSView 3 software internal, RADIUS, LDAP, Windows NT or Active Directoryauthentication servicesTo add a user-defined user group:1. Click the Users tab

Click Filter in DSView 3 Server (legacy) to use a traditional filtering method;see Filtering information in a window on page 30.-or-Click Filter in Ac

service. The group name must correspond to one of the values configured in theTACACS+ service.Click Next.5. Select a role for the user group(s), then

3. To change the name of the user group, type a new 1-256 character name in the Name field.NOTE: If the user group belongs to a TACACS+ service that u

You may also add or remove a user from a built-in or user-defined user group by clicking on ausername in a User Accounts window and changing its user

Similarly, virtual media access could be enabled but KVM (Video Viewer) access maybe disabled. See About target device access rights on page 164 for a

9. Repeat the preceding step for other units/unit groups.10. Click Save and then click Close.Chapter 18: User Groups 283

DSView®3 SoftwareVersion 3.7.1Installer/User GuideAvocent, the Avocent logo, The Power of Being There, DSView, DSR,MergePoint, MergePoint Unity, Alter

4. The Check for an UPDATED version window will open. (If the DSView 3 software isalready installed on the dedicated server, a message box will displa

284 DSView® 3 Software Installer/User Guide

Using the Video Viewer19285The Video Viewer is used to conduct a KVM session with one or more target devices attached toone or more KVM switches. You

When using a non-proxied connection, video performance over a slower network connectionmay be less than optimal. Since certain color settings use less

Table 19.1: Video Viewer Window DescriptionsNumber Description1Title Bar: Displays the name of the server be

Opening a KVM SessionSee Connecting to an existing session on page 289 for information about what occurs if thedevice you are attempting to access is

3. Click the KVM Session icon or link in the Unit Overview window.The Video Viewer launches in a new window. A yellow dot will appear next to theicon

• Make a stealth connection (DSView 3 software administrators, appliance administrators anduser administrators only; see Built-in User Groups on page

6. To specify if a single available smart card can be automatically mapped, enable or disableAutomatically map the Smart Card when a single card is pr

profile, the Video Viewer menu selection for that setting will be disabled for the target deviceusing that profile. If a target device is not assigned

Table 19.2: Macintosh Keys and Keystrokes Not Supported in Keyboard Pass ThroughKeystrokes and KeystrokeCombinationsDescription

8. If the default TCP port used by the dedicated server hosting the DSView 3 software (TCPport 443) is not available, the Define Web Application Serve

If you enable Allow users to override this setting, or if no profile is assigned to the targetdevice, users may enable/disable pass through mode using

Single cursor mode - release keystrokeThe single cursor mode - release keystroke setting indicates the keystroke that can be used torelease the Video

using that profile will not be able to select Best Color. However, they could select a lowercolor depth such as Gray Scale/Best Compression.If you ena

If you enable Allow users to override this setting, or if no profile is assigned to the targetdevice, users may enable/disable background refresh usin

• Several settings also allow you to enable/disable an Allow users to override thesesettings checkbox. When enabled, users may override that profile s

e. In the Avocent Mouse Sync menu, select Enable or Disable. Enabling Avocent MouseSync provides improved mouse tracking on the target device on suppo

may select a higher color depth value than the current setting. When disabled,users may not select a higher value, but they may select a lower value.c

To assign a KVM session profile to multiple target devices:1. In a Units View window containing target devices (see Accessing Units View windows onpag

To enable or disable full screen mode:NOTE: The View - Full Screen command may only be used by the primary user. The command is not available tonon-pr

To specify a key for exiting single cursor mode:1. Select Tools - Session Options from the Video Viewer menu or click the Session Optionsbutton. The S

• To configure the DSView 3 software at a later time, click X (Cancel) in the top rightcorner of the window.To install the DSView 3 software on a supp

3. Enable the checkboxes for the items to display in the toolbar. Disable the checkboxes forthe items to remove from the toolbar.4. Click OK to save t

To set mouse scaling:1. Select Tools - Session Options from the Video Viewer menu or click the Session Optionsbutton. The Session Options dialog box a

Manual Video AdjustmentGenerally, the Video Viewer window automatic adjustment features will optimize the video forthe best possible view. However, us

Figure 19.2: Manual Video Adjust Dialog BoxTable 19.3: Manual Video Adjust Dialog Box DescriptionsNumber Description

Contrast and brightnessIf the image in the Video Viewer window is too dark or too light, select Tools - AutomaticVideo Adjust or click the Automatic V

You may easily adjust your video parameters by clicking on the Auto Adjust Video button inthe Manual Video Adjust dialog box, which instructs the KVM

To display current Video Viewer users:1. Select View - Connected Users from the Video Viewer menu or click the Connected Usersbutton. The Users Connec

You may disable a device thumbnail from the scan sequence. The thumbnail image remains, butit is not updated until it is once again enabled.When runni

Figure 19.3: Thumbnail ViewerTable 19.4: Thumbnail Viewer DescriptionsNumber Description1 Thumbtack: Locks t

Number Description3Minimize button: Minimizes the display of the Thumbnail Viewer window into the toolbar at

To upgrade the DSView 3 software:1. Ensure that you are able to upgrade the hub server and any spoke servers during the sameupgrade time. The expected

Updating of the thumbnail image will stop until it is enabled.To enable a device thumbnail in the scan sequence:Select a device thumbnail. Select Thum

When a session is started in the DSView 3 software, global and personal macros are retrievedfrom the DSView 3 server. Then, when a Video Viewer window

2. Select one of the following: All - displays both personal and global macros, Personal -displays only personal macros or Global - displays only glob

To delete a macro:1. Select Macros - Configure - Macros from the Video Viewer menu or click the Macrosbutton. The Macros dialog box appears.2. Select

4. In the Group Type area, click Global if you wish to create a global macro group or clickPersonal if you wish to create a personal macro group.5. Cl

6. Click OK to save the name and return to the Macro Groups dialog box.7. Click Close.To delete a macro group:1. Select Macros - Configure - Macro Gro

5. Click Close to exit the Macro Groups dialog box.Macros in the selected group will appear in the Video Viewer window Macros menu.To display a predef

The target device must be intrinsically able to use the types of USB2-compatible media thatyou virtually map. In other words, if the target device doe

can be mapped as virtual drives. You may also add ISO and floppy image files and then mapthem using the Virtual Media dialog box.After a device is map

Opening a virtual media sessionTo launch a virtual media session:Select Tools - Virtual Media from the Video Viewer menu. The Virtual Media dialog box

What you will needIf the computer will be a hub server, you will need the license key obtained from Avocent andprovide a username and password to use

d. Repeat steps a through c for any additional ISO or floppy images you wish to add.You may add any number of image files (up to the limits imposed by

Closing a virtual media sessionTo close the Virtual Media dialog box:1. Click Exit.2. If you have any mapped drives, a message is displayed, indicatin

4. If no smart card is mapped to the target device, the No Card Mapped option will have adot beside it. Select your smart card, listed below this opti

Using the Telnet Viewer20327The DSView 3 management software ships bundled with a built-in proprietary Telnet Viewerthat provides features unavailable

Telnet Viewer Window FeaturesA new Telnet Viewer window will open for each new Telnet session established by a user. TheTelnet Viewer window contains

Table 20.1: Telnet Viewer Window DescriptionsNumber Description1 Title Bar: Displays the name of the target

Icon DescriptionCopy Buffer - Copies the contents of the Telnet Viewer session buffer to the system clipboar

target device (or through the proxy server if there is a proxy server connection). The TelnetViewer then passes the RSA public key from the session ce

2. To change the background color, click the Background/Normal Mode box in the Colorssection and select a color. The default color is blue.3. To chang

To change the terminal emulation mode:1. Select Options - Session Properties from the menu or click the Session Settings icon in thetoolbar. The Sessi

You may now log in using the username and password specified during configuration.If you chose to configure the server as a spoke server in the Select

dash, left parenthesis and right parenthesis. The terminal type must be entered in theTerminal Type field exactly as shown in Table 20.4.Table 20.4: T

line. When disabled, new characters will overwrite the last character on the current linewhen the cursor is at the end of the line. The default value

To build a login script and enable/disable automatic login:1. Select Options - Session Properties from the menu or click the Session Settings icon in

2. To change the background color, click the Background/History Mode box in the Colorssection and select a color. The default color is blue.3. To chan

3. In the Macro Name field, Type a 1-64 character name for the macro.4. To define a hotkey for the macro, choose one from the Key list. To add a modif

3. Click Edit. The Configure Macros dialog box expands to display an Edit Macro areacontaining the information defined for the macro.4. Edit the macro

5. To remove one or more macros from the macro group, select the macro(s) from the MacrosIn Group list, then click Remove. The macros will be moved to

To delete a macro group:NOTE: You must have DSView 3 software administrator privileges to delete global macro groups.1. Select Macros - Configure - Gr

2. Click the Logging tab. The Default Directory field displays the current default location forlogfiles.3. Click the Browse button. The Set Directory

Automatic logging will stop when you close the Telnet Viewer session. When logging stops,the Logging Status label disappears.To start dynamic logging:

• 512 MB of RAM• 10 or 100BaseT NIC (100 recommended)• XGA video with graphics accelerator• Desktop size setting of at least 800 x 600• Color palette

Copying, Pasting and Printing Session DataIn the Telnet Viewer you may:• Copy a screen of Telnet Viewer session data to the system clipboard• Copy all

The highlighted text will be copied to the system clipboard. You may then paste the clipboardcontents into a Telnet Viewer session or into another app

Closing a Telnet Viewer SessionTo close a Telnet Viewer session:Select File - Exit from the Telnet Viewer window.346 DSView® 3 Software Installer/User

Using Tools21347The DSView 3 management software contains tools that may be used to perform various actionson units. This chapter describes the availa

Location Telnet portModel number TypePart number Visibility (show or hide)Primary contact You may also export a topology report, regardless of any pro

11. Click Open. The file will download and open. By default, .csv files are configured to openin Microsoft Excel. If Microsoft Excel is not installed

rights. Subsequent files that you export will be incremented (target_device_rights[1].csv, target_device_rights[2].csv and so on).-or-Click Save. The

devices named TD1 and TD2, and TD2 is listed before TD1, the merged targetdevice will be named TD2.Click Next.5. The Confirm Target Device Merge windo

• Units, including attached cascade switches, power devices and target devices• Users and user groups with unit access rights• Authentication services

found switch channels. After importing the DSView 2.x software database and running theMigrate DSView 2.X Units task, you may run the Resync Wizard on

1. From the DSView 3 software client web browser, enter the URL of the server host in theaddress bar in the format:https://<servername>/dsviewIn

To import DSView 2.x software databases:1. In the Units Tools window, click the Import DSView 2.x Database icon or link. The ImportDSView 2.x Database

e. Type the case-insensitive names of any DSView 2.x software database nodes that youdo not wish to import, separated by commas (,), in the Node Names

5. The Select Import Options window will open. Specify the User Password Options. SelectSet the user’s password to the user’s username or Set the user

• Save or restore the database of local usersTo access the managed appliance tools:1. Click the Units tab. In the side navigation bar, click one of th

Upgrading firmwareTo upgrade the firmware on a managed appliance:NOTE: A valid Flash file must exist in the DSView 3 server’s firmware repository for

Resynchronizing will update these and other changes made to the unit within the DSView 3software system.Resynchronizing will force a check of the enti

6. Optionally, combine any multiuser cascade switches. Click the checkboxes of the cascadeswitches that you wish to merge, and then click Merge.To unm

To restore a managed appliance configuration:1. In the Unit Overview window, click the Restore Configuration icon or link. The RestoreAppliance Config

To restore the user database of a managed appliance:1. In the Unit Overview window, click the Restore User Database icon or link. The RestoreAppliance

Using Tasks22363You may add, delete and change tasks from the Tasks window. The Tasks window lists all tasksconfigured in the DSView 3 management soft

If a PIN has not yet been assigned to the user or if security policy requires a PIN change, theuser will be prompted accordingly. If the RSA server ge

Icon TaskRunning - Task is currently running Stopping - Task has run but has not complet

• Run task now - Runs the task immediately after you click Finish when adding the task inthe Add Task Wizard. The Status column will indicate Running

b. Click Every Day to run the task each day of the week (Sunday-Saturday).-or-Click Weekdays to run the task once each weekday (Monday-Friday).-or-Cli

-or-Click The and select a week and a day of the week to run the task. Forexample, if you wish to run the task each second Tuesday of the month, selec

4. Select Backup DSView database and system files from the drop-down menu. Type a 1-64character name for the task.5. Select a time to run the task, th

3. Click Add. The Add Task Wizard will appear.4. Select Configure SNMP trap settings on appliance from the drop-down menu. Type a 1-64character name f

2. Click Tasks in the top navigation bar. The Tasks window will open.3. Click Add. The Add Task Wizard will appear.4. Select Control power of Target D

4. Select Export event log to a comma separated values (.CSV) file from the drop-down menu.Type a 1-64 character name for the task.5. Select a time to

assetreport.csv by default, but you may also append the date and time to the end of the file. Theoutput .csv file may be viewed in a text editor or sp

usagereport.csv by default, but you may also append the date and time to the end of the file.The output .csv file may be viewed in a text editor or sp

Closing a DSView 3 Software SessionFiles are copied to DSView 3 software clients when you log in to the DSView 3 software.When using Internet Explorer

Task: Migrating unitsNOTE: This task is valid only when the DSView 3 software is installed on a supported Windows system.This task may be used to migr

6. The Select Unit Group window will open. Select Units Needing Migration or a particularunit group from the menu.7. Click Select by Product Family th

You must have Control Target Device Power rights to send an IPMI chassis control command.See About Access Rights on page 163.Once this task is added,

To add the task:1. Click the System tab.2. Click Tasks in the top navigation bar. The Tasks window will open.3. Click Add. The Add Task Wizard will ap

5. Select a time to run the task (see Specifying when to run tasks on page 364), and then clickNext.6. The Select Unit Group window will open. Select

This task may be used to pull names from a managed appliance and update the DSView 3software database. This task performs the same operations as the P

4. Select Update Topology for selected units from the drop-down menu. Type a 1-64 charactername for the task.5. Select a time to run the task (see Spe

NOTE: Power management features require the Power Manager plug-in. For more information about usingpower management, see the Power Manager Plug-in hel

restore the Power Manager database if needed. The backup file is nameddsviewPluginBackup.zip by default, but you may also append the date and time to

3. Click the checkbox to the left of the task(s) you wish to run. To select all tasks on thepage, click the checkbox to the left of Name at the top of

2. A window will open, containing a link for downloading the JRE installer. Download theJRE installer, then close all browser windows.3. Click on the

4. Click Delete. A confirmation dialog box will appear.5. Confirm or cancel the deletion.Changing tasksNOTE: Remote tasks, which are scheduled on anot

2. Click Appliance Files in the top navigation bar. The Appliance Firmware Files windowwill open.Customizing the Appliance Firmware Files windowThe Ve

2. Click Appliance Files in the top navigation bar. The Appliance Firmware Files windowwill open.3. Click the checkbox next to the firmware you want t

Events and Event Logs23387When an enabled, defined event occurs in the DSView 3software system, it is saved in the eventlog. You may display the event

Severity Icon DescriptionCritical Abnormal events of a more serious

Email NotificationsThe DSView 3 software may be configured to send one or more users an email notificationwhen an enabled event occurs.• You may speci

• To remove one or more events, select the event(s) from the Events To Notify list, thenclick Remove. The event(s) will be moved to the Available Even

• To add one or more unit groups, select the unit group(s) from the Available UnitGroups list, then click Add. The unit group(s) will be moved to the

Customize link in windows on page 32). This may be helpful if you want to sort the list by afield such as category or event ID.To enable or disable lo

• Detailed Description - Detailed information, which may include the name of a targetdevice, session type, user and so on. For example, a MIB-II inter

Operations software for switch access using a dial-up point to point protocol (PPP) modemconnection when an Ethernet connection is unavailable.See DSR

2. In an Event Log window, click on a link in the Severity column. The Event Informationwindow will open.See Event log display fields on page 392 for

3. Click Set State and then select Acknowledged or New from the drop-down list.Using the date filterThe event log retains all events occurring in the

NOTE: Event log information is stored in the DSView 3 software database and is replicated. Increasing the eventlog retention time may impact the perfo

7. From the File Download dialog box, click Open. The file will be downloaded and willopen on the DSView 3 software client. By default, .csv files are

398 DSView® 3 Software Installer/User Guide

Plug-ins24399A plug-in provides support for a specific appliance type (model) in the DSView 3 software. Aplug-in is packaged into a single archive fil

5. Add or upgrade the plug-in on each spoke server. All spoke servers should have the sameplug-ins at the same version.6. Perform a replication operat

NOTE: If you added a plug-in for a Cyclades appliance, you must disable the Cyclades Web Manager to maintainsecurity standards. For information about

Field DescriptionAdministrative StatusAdministrative status on this server. Valid values are:

Managing Plug-insAfter a plug-in has been added, you may upgrade it to another (generally, newer) version. Youmay also disable a plug-in if necessary

26 DSView® 3 Software Installer/User Guide

To disable a plug-in:1. Click the System tab.2. Click Plug-ins in the top navigation bar. The Plug-ins window will open.3. Click on the name of plug-i

405Appendix A: Technical SupportOur Technical Support staff is ready to assist you with any installation or operating issues youencounter with your Av

406 DSView® 3 Software Installer/User Guide

Appendix B: TCP and UDP PortsThe DSView 3 software client accesses the server and performs commands using a standard webbrowser. The communication pro

NOTE: When using a non-proxied connection, video performance over a slower network connection may be lessthan optimal. Since certain color settings (s

Figure B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM)If the user wishes to establish a session with another port on the KVM switch, t

Figure B.3: Ports Used with a Serial Console Appliance Connection (Serial) Without ProxyIn a proxied connection, communication between the DSView 3 se

Figure B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial)DSView 3 server portsThe DSView 3 server uses the HTTPS port fo

Figure B.5: Generic Appliance Session PortsIf Active Directory or LDAP external authentication is being used within your DSView 3software system, TCP/

External authentication portsFigure B.6: External Authentication Server PortsSNMP portsA supported KVM switch or serial console appliance may be confi

DSView 3 Explorer Windows327When a user has been logged in and authenticated, the Avocent DSView 3 Explorer windowopens. From the DSView 3 Explorer wi

Figure B.7: Ports Used by SNMP (No External SNMP Manager)If an external SNMP manager has been added to your DSView 3 software system,communication occ

Appendix C: DSR Remote Operations SoftwareNOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020, 1021,1022

Figure C.1: Using the DSR Remote Operations Software with a DSR SwitchTable C.1: System Configuration DescriptionsNumber Descript

Before using the DSR Remote Operations softwareThe following actions should be performed before using the DSR Remote Operations software:• Ensure that

• Windows 2000 Workstation or Server with Service Pack 2 or later• Windows XP Home Edition or ProfessionalThe DSR Remote Operations software is instal

8. The Installing... window will open and displays the progress of the installation. Thesoftware will be installed in the specified folder and a Start

NOTE: The switch will disconnect the modem connection if there is no activity on the modem connection for the timeperiod specified by the inactivity t

Figure C.2: DSR Remote Operations WindowTable C.2: DSR Remote Operations DescriptionsNumber Description1 Men

Power viewSelecting Power in the side navigation bar of the DSR Remote Operations window will displaya list of power device sockets attached to the sw

Managing serversTo connect to a server:NOTE: Users with a User level account may connect to a server only when given access to a switch.Select View -

Table 3.1: DSView 3 Explorer Window Area DescriptionsNumber Description1Top option bar - Use the top option bar to bookmark a DSVie

• Select a socket that has not been powered down and click the Power Off toolbarbutton.• Right-click on a socket that has not been powered down and se

Appendix D: Terminal EmulationThis appendix contains information about the keys, sequences, encoding and decoding for theDSView 3 management software

VT100+ terminal emulationThe VT100+ emulation provides compatibility with the Microsoft headless server EMS serialport interface. The DSView 3 softwar

VT102 Receive CodeInsert Line (IL) Inserts n lines at the line where the cursor is currently positioned. Line

Keys Hex Code Function Mnemonic Encode/DecodeCtrl+I

Table D.5 lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding anddecoding is supported for all the cursor keys listed.Table D.

Control Sequence Definition Encode/DecodeEsc [ Pn A Cursor Up

Control Sequence Definition Encode/DecodeEsc M Reverse Index

Control Sequence Definition Encode/DecodeEsc [ 1 J Erase from begi

Control Sequence Definition Encode/DecodeEsc [ ? 8 l Modes to Rese

Figure 3.2: Example Side Navigation BarTable 3.2: Side Navigation Bar DescriptionsNumber Arrow Description

VT220 Keyboard PC KeyboardVT220 Keyboard ByteSequenceKeypad / Keyp

VT220 Keyboard PC KeyboardVT220 Keyboard ByteSequenceF19 Ctrl - F1

VT220 Keyboard Function VT220 Keyboard Byte SequenceSet Mode Esc [ ?

VT220 Keyboard Function VT220 Keyboard Byte SequenceDelete Pn Characters Esc [ Pn P

Table D.11: VT52 DecodingVT52 Keyboard Function VT52 Keyboard Byte SequenceCursor Up Es

Keys Keypad Numeric Code VT52 Keypad ANSI Keyboard- (dash)

VT320 Keyboard PC Character SequenceVT320 Keyboard ByteSequenceF15

VT320 Keyboard Function VT320 Keyboard Byte SequenceRestore cursor and attributes Esc 8

VT320 Keyboard Function VT320 Keyboard Byte SequenceRight Arrow amount specified by Pn

Appendix E: Regaining Access to the DSView 3 SoftwareAccess to a DSView 3 software system may be lost due to reasons such as:• Being locked out by the

Using WindowsSorting information in a windowThe order of rows in a list may be changed by clicking the heading of one of the displayedcolumns. When yo

444 DSView® 3 Software Installer/User Guide

Appendix F: GlossaryAccess controlAccess control refers to mechanisms and policies that restrict access to computerresources.Active DirectoryActive Di

AuthorizationAuthorization is the process of granting or denying access to a resource. Mostcomputer security systems are based on a two-step process.

CPS applianceA CPS serial over IP network appliance is an Avocent managed appliance thatprovides a Telnet server and an SSH server for accessing seria

sender's public key and identification information held within the certificate. With thisinformation, the recipient can send an encrypted reply.T

perform database replication with the hub server. The DSView 3 software hub serveracts as the traffic cop for database replication between itself and

EncryptionEncryption is the translation of data into a secret code. Encryption is the most effectiveway to achieve data security. To read an encrypted

collaborative, hypermedia information systems. A feature of HTTP is the typing andnegotiation of data representation, allowing systems to be built ind

KVM sessionA KVM session is a type of target device session in which the target device contains aKVM connection (typically a server). KVM sessions are

Other managed appliances may be supported by a plug-in.MIB (Management Information Base)MIB is a database of objects that can be monitored by a networ

Typed in the Filter Field Results<String> Entering a string displays a filtered li

Power deviceAn Avocent or supported third party cascade device that allows the remote controllingof target device power.Positive hysteresisPositive hy

• A file server is a computer and storage device dedicated to storing files. Any user onthe network can store files on the server.• A print server is

SSL (Secure Sockets Layer)SSL is a protocol that supplies secure data communication through data encryption anddecryption. SSL enables private communi

UnitUnit is a generic term that refers to either a target device, managed appliance, bladechassis or a component in a virtual environment. For example

implemented the standard in different ways. For example, both Mozilla and Microsoftuse X.509 certificates to implement SSL in their web servers and we

590-395-501PFor Technical Support:www.avocent.com/support

Saving information in a windowWhen you change information in a window, you must click Save in order to apply the changes.By default, a message box wil

• To add one or more fields to the window display, select the fields in the AvailableFields list, then click Add. The fields will be moved to the Fiel

T A B L E  OF  C O N T E N T SProduct Overview 1Features and Benefits1System Components 2Third party products 3Partner products 4Supported Units 4Ta

Table 3.4: DSView 3 Explorer Page Navigation ButtonsButton Description|< First Page

To bookmark a window:1. In the top option bar, click BOOKMARK or the bookmark icon. The Add Favorite dialogbox will appear.2. Optionally, type a name

Table 3.6: Calendar Keyboard CommandsKey DescriptionEnter or Space Displays or closes t

Basic Operations437This chapter describes basic operations and settings, including global system properties, profiles,built-in user groups and preempt

NOTE: If your DSView 3 software version is several versions prior to the current version, the help may not beavailable on the Avocent web site. In thi

• Automatic inheritance - see Automatic Inheritance for Group Memberships and Propertieson page 153Legal NoticeYou may enable or disable the display o

• Weak SSL ciphers are disabled. This setting prevents the potential loss of data integrity.These three settings may be enabled at once on the Global

NOTE: You may also set up KVM session profiles for use with the Video Viewer; see KVM Session Profiles on page291.Changing user optionsTo change user

Changing your passwordWhen the DSView 3 software internal authentication service is used, user accounts willindicate if users are allowed to change th

Specify any of the following parameters (up to 128 characters) in the Command LineArguments field. When the serial session is launched, the actual val

Sorting information in a window 30Filtering information in a window 30Saving information in a window 32Using the Customize link in windows 32Displayin

As an alternative to this method, the administrator may specify the SSH key in the user accountproperties. See User SSH key on page 268.To enable user

Built-in User GroupsWhen a user account is added to the DSView 3 software system, the user may be assigned toany of the following built-in user groups

OperationBuilt-In User GroupAll event-related operation Yes No

Table 4.2: User and User Group Preemption LevelsPreemptionLevelDescription4 The default

Internet Explorer ConsiderationsWhen the Internet Explorer web browser is used, specific settings are required to enable theDSView 3 software to opera

3. Click Yes to download the ActiveX control. When the control has been downloaded, aKVM session will start in a Video Viewer window or a serial sessi

NOTE: A DSView 3 software hub server installed on a PC running the Windows 2003 Server will not operatecorrectly in the Internet security zone.The cur

1. In Internet Explorer, select Tools - Internet Options. The Internet Options dialog boxappears.2. Click the Security tab.3. Click Trusted Sites, the

• Display a notification about every script error6. Click OK to save the settings and close the dialog box.CertificatesThe DSView 3 software system us

A Security Alert dialog box may appear if there are server certificate issues. See Servercertificates on page 67 for information about certificate ale

Certificates 52System certificate policy and trust store 53Integrated Windows Authentication 55Firewalls 56VPNs 57NAT Devices 59Licenses 60Adding a ne

Feature Value when enabledChain BuildingAuthority Info Access (AIA) Permits the DSView 3

To display and manage the trust store:1. Click the System tab.2. Click Global Properties in the top navigation bar.3. In the side navigation bar, clic

To use Integrated Windows Authentication for authentication, a DSView 3 softwareadministrator must first enable it. See Client session information on

Figure 4.1: Typical DSView 3 Software System Firewall ConfigurationTable 4.4: Typical DSView 3 Software System Firewall Configuration DescriptionsNumb

Several factors related to the network setup, including the DSView 3 software databasereplication schedule and methods of device access, can affect th

Number Description Number Description3 Site A

Another scenario, shown in Figure 4.4, is when the corporate site also uses a NAT device tosave IP addresses (double-NAT). Since the DSView 3 software

A demonstration (demo) license key may also be used for a trial period. When the trial elapses,login attempts will fail. A demo license key may be rep

Table 4.8: License Summary FieldsSection Field DescriptionInstallation Key orDemo Insta

3. Click License Keys in the side navigation bar. The License Keys window will open and listeach installed license key and a description of the key. O

RSA SecurID external authentication service 110User Authentication Services Window 113Units View Windows115Types of Units View windows115Topology view

System InformationThe System Information window displays the total number of client sessions in use and theDSView 3 software version currently install

DSView 3 Servers565This chapter describes how to configure DSView 3 server properties, backup and restore hubservers and manage spoke servers.Server P

Property DescriptionSSH Server Enables/disables the SSH server and specifies the port i

If the default value (443) is modified, the port number in the URL must be specifiedwhen accessing the DSView 3 software. For example, if the IP addre

• Has the certificate expired?• Does the name on the DSView 3 server certificate match the name the DSView 3 softwareclient used to access the DSView

A warning dialog box will appear if the answer to all three questions is No. To prevent thiswarning dialog box from appearing when you connect to a se

To update certificate information on the DSView 3 server:NOTE: You may also update a spoke server certificate on a hub server and update a hub server

The name of the SSL certificate file must be entered in case sensitive text if youroperating system supports case sensitive filenames.Imported certifi

To update the certificate of a hub server on a spoke server:1. On the spoke server, click the System tab. DSView Server will automatically be selected

• Click Use the proxy server only for clients not on the same network as this DSViewServer to enable all external and internal clients on a different

Topology synchronization options in the Resync Wizard 149Merging target devices 150Merging or splitting cascade switches 152Automatic Discovery 152Aut

DSView 3 software client web browser matches the certificate configured for the user.Certificates for users may be modified. See User certificates on

2. Click DSView Modem Sessions in the side navigation bar. The DSView Server ModemSession Properties window will open.3. Specify the following Session

A controller map definition must be provided for each ISDN dial-back phonenumber.d. In the ISDN phone number field, enter the Integrated Services Digi

4. Type the number of seconds to wait between polling cycles (from 30-999 seconds). Thedefault is 900 seconds (15 minutes). A smaller value results in

To backup the DSView 3 software hub server, enter DSViewBackupRestore -backup -archive “<archive name>” -passwd <password>.-or-To restore

-overwrite - Enables overwriting of an existing archive during backup. If thisparameter is omitted, no overwriting will occur.To display help informat

Spoke ServersInformation on the hub server is replicated on one or more spoke servers. Information abouteach spoke server, such as IP address, port nu

Table 5.2: DSView 3 Software Spoke Server StatusStatus CauseResponding Normal operation.

a. Type the IP address of the hub server in standard dot notation (xxx.xxx.xxx.xxx) or thedomain name of the hub server.b. Type the port number for th

• Type a new address in standard dot notation (xxx.xxx.xxx.xxx) for the spoke server.• Type a new port number for the spoke server.6. Click Save and t